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Arana AI

TERMS & CONDITIONS

Arana Assistant

These terms and conditions (“Terms”) apply to your use of the "Arana Assistant" application (“Application”) provided by Arana AI UG (haftungsbeschränkt), Edelweißstraße 13, 82194 Gröbenzell (“we,” “us,” or “our”) and set out the terms on which you agree to use the Application. By using the Application, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Application.

Services and APIs

The Application uses APIs provided by Meta and OpenAI located in the United States. You agree that your use of the APIs is subject to the terms and conditions of Meta and OpenAI. We are not responsible for the content or services provided by Meta and OpenAI through their APIs, and we assume no liability for any errors, omissions, or defects in the content or services provided by the APIs.

Data Storage

The Application uses servers located in Frankfurt, Germany, provided by Amazon Web Services ("AWS"), and you agree that your data will be transferred to, stored, and processed in Frankfurt, Germany. You agree that your use of the AWS services is subject to the terms and conditions of AWS. We are not responsible for the performance, reliability, or security of the AWS services and we assume no liability for any errors, omissions, or defects in the AWS services.

Access and Use

We reserve the right to withdraw or restrict access to the Application at any time and without notice. You agree to use the Application only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Application. You agree to use the Application responsibly and agree to fair use, which means no excessive or automated messaging or any other activity that could be harmful to our company or its image.

 

Intellectual Property

The Application and all intellectual property rights in the Application are owned by us or our licensors. You may not use any content or materials in the Application for any purpose without our prior written consent.

Liability and Indemnity

To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to the Application and your use of the Application. We will not be liable to you for any direct, indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of the Application.

Our company shall not be held responsible for any interruptions in the service caused by factors beyond our control, including but not limited to interruptions caused by Meta and their Whatsapp Cloud API, Amazon and their AWS infrastructure, OpenAI and their servers, and other similar factors. Additionally, we cannot be held responsible for local internet outages or any other unforeseeable circumstances that may interrupt the service. However, we will make every reasonable effort to address any issues that arise and provide prompt resolution whenever possible.

You agree to indemnify us, our affiliates, and our officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, fees, or penalties arising out of or in connection with your use of the Application or any breach of these Terms.

General

These Terms are governed by the laws of Germany and the European Union. If any provision of these Terms is found to be invalid or unenforceable, the remainder of these Terms will remain in full force and effect. These Terms constitute the entire agreement between you and us in relation to your use of the Application.

If you have any questions about these Terms or the Application, please contact us at:

info@arana-ai.com

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